.falth-support {
  position: fixed;
  right: 24px;
  bottom: 24px;
  z-index: 9999;
  font-family: Inter, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

.falth-support__launcher {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  border: 0;
  border-radius: 999px;
  padding: 14px 18px;
  background: #111111;
  color: #ffffff;
  cursor: pointer;
  box-shadow: 0 10px 30px rgba(0,0,0,0.18);
  transition: transform 0.18s ease, box-shadow 0.18s ease, opacity 0.18s ease;
}

.falth-support__launcher:hover {
  transform: translateY(-1px);
  box-shadow: 0 14px 34px rgba(0,0,0,0.22);
}

.falth-support__launcher-text {
  font-size: 14px;
  font-weight: 600;
  letter-spacing: 0.01em;
}

.falth-support__launcher-icon {
  font-size: 16px;
  line-height: 1;
}

.falth-support__panel {
  position: absolute;
  right: 0;
  bottom: 72px;
  width: 380px;
  max-width: calc(100vw - 24px);
  height: 620px;
  max-height: calc(100vh - 110px);
  display: none;
  flex-direction: column;
  overflow: hidden;
  border: 1px solid rgba(17,17,17,0.08);
  border-radius: 24px;
  background: #ffffff;
  box-shadow: 0 30px 60px rgba(0,0,0,0.16);
}

.falth-support.is-open .falth-support__panel {
  display: flex;
}

.falth-support.is-open .falth-support__launcher {
  opacity: 0.96;
}

.falth-support__header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
  padding: 18px 18px 14px;
  border-bottom: 1px solid rgba(17,17,17,0.08);
  background: #ffffff;
}

.falth-support__title {
  margin: 0;
  font-size: 16px;
  font-weight: 700;
  color: #111111;
}

.falth-support__subtitle {
  margin: 4px 0 0;
  font-size: 12px;
  line-height: 1.45;
  color: #666666;
}

.falth-support__close {
  border: 0;
  background: transparent;
  color: #666666;
  font-size: 24px;
  line-height: 1;
  cursor: pointer;
  padding: 0;
}

.falth-support__messages {
  flex: 1;
  overflow-y: auto;
  padding: 16px 16px 8px;
  background: #fafafa;
}

.falth-support__message-row {
  display: flex;
  margin-bottom: 12px;
}

.falth-support__message-row--assistant {
  justify-content: flex-start;
}

.falth-support__message-row--user {
  justify-content: flex-end;
}

.falth-support__message {
  max-width: 82%;
  padding: 12px 14px;
  border-radius: 18px;
  font-size: 14px;
  line-height: 1.5;
  white-space: pre-wrap;
  word-break: break-word;
}

.falth-support__message--assistant {
  background: #ffffff;
  color: #111111;
  border: 1px solid rgba(17,17,17,0.08);
}

.falth-support__message--user {
  background: #111111;
  color: #ffffff;
}

.falth-support__suggestions {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  padding: 0 16px 12px;
  background: #fafafa;
}

.falth-support__suggestion {
  border: 1px solid rgba(17,17,17,0.10);
  background: #ffffff;
  color: #111111;
  border-radius: 14px;
  padding: 10px 12px;
  font-size: 12px;
  line-height: 1.35;
  text-align: left;
  cursor: pointer;
  transition: background 0.18s ease, transform 0.18s ease;
}

.falth-support__suggestion:hover {
  background: #f3f3f3;
  transform: translateY(-1px);
}

.falth-support__status {
  margin: 0 16px 12px;
  padding: 12px 14px;
  border-radius: 14px;
  background: #f5f5f5;
  color: #111111;
  font-size: 13px;
  line-height: 1.45;
}

.falth-support__typing {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 0 16px 12px;
  background: #fafafa;
}

.falth-support__typing span {
  width: 8px;
  height: 8px;
  border-radius: 999px;
  background: #999999;
  animation: falthSupportBounce 1.2s infinite ease-in-out;
}

.falth-support__typing span:nth-child(2) {
  animation-delay: 0.15s;
}

.falth-support__typing span:nth-child(3) {
  animation-delay: 0.3s;
}

@keyframes falthSupportBounce {
  0%, 80%, 100% {
    transform: scale(0.85);
    opacity: 0.55;
  }
  40% {
    transform: scale(1);
    opacity: 1;
  }
}

.falth-support__form {
  display: flex;
  align-items: flex-end;
  gap: 10px;
  padding: 14px 16px 16px;
  border-top: 1px solid rgba(17,17,17,0.08);
  background: #ffffff;
}

.falth-support__input {
  flex: 1;
  min-height: 48px;
  max-height: 130px;
  resize: vertical;
  border: 1px solid rgba(17,17,17,0.14);
  border-radius: 14px;
  padding: 12px 14px;
  font: inherit;
  font-size: 14px;
  line-height: 1.45;
  color: #111111;
  background: #ffffff;
}

.falth-support__input:focus {
  outline: none;
  border-color: #111111;
}

.falth-support__send {
  border: 0;
  border-radius: 14px;
  padding: 12px 16px;
  background: #111111;
  color: #ffffff;
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  min-width: 84px;
}

.falth-support__send[disabled],
.falth-support__input[disabled] {
  opacity: 0.55;
  cursor: not-allowed;
}

@media (max-width: 640px) {
  .falth-support {
    right: 12px;
    left: 12px;
    bottom: 12px;
  }

  .falth-support__launcher {
    width: 100%;
    justify-content: center;
  }

  .falth-support__panel {
    right: 0;
    left: 0;
    bottom: 72px;
    width: 100%;
    max-width: none;
    height: min(72vh, 620px);
    border-radius: 20px;
  }

  .falth-support__suggestions {
    grid-template-columns: 1fr;
  }
}

.falth-support__reset {
  margin-top: 10px;
  border: 0;
  border-radius: 12px;
  padding: 10px 12px;
  background: #111111;
  color: #ffffff;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
}

.falth-support.is-open .falth-support__launcher {
  opacity: 0;
  pointer-events: none;
  transform: translateY(8px);
}